Support

We aim to reply within two business days.

Need a hand with one of our products, or want to reach a human? Here's how to find us.

In the app

Open the app and go to Settings → Help & support. That's the fastest route for account, credits, or render questions — it reaches us with the context we need to help.

By email

Prefer email? Write to us at support@altronite.com and we'll get back to you.

For privacy or data requests, use privacy@altronite.com.

Before you write

Tell us which product and device you're using.
Describe what you expected and what happened instead.
For billing questions, include the approximate date and amount — never send full card or UPI details.